White Shark Media Places Complaints At The Top

When most people hear the word complaint, or they think about customer service in general, there are more than enough reasons why they simply want to cringe or look the other way. Complaints aren’t just something that makes business harder, most times it is something that people want to avoid. Thinking about it from another point of view, there truly are just so many people that don’t want to be yelled at so they won’t risk their own feelings for the sake of the business. For some companies, however, their pride in their work is everything and they realize that an unhappy customer will soon mean the loss of a paycheck if they don’t figure it out.

That’s where White Shark Media comes in. White Shark Media has proven time and time again that they are one of the best companies to partner with in the ever changing internet landscape. Not only are they great at technology and internet market in general, however, they are also good at being a service company first.

While many companies shy away from standing by their word to help customers, other companies like White Shark Media understand that customer service is literally the only reason they are even in business in the first place. When it all boils down to it, the whole point of service businesses is that they solve someone else’s problems. If a customer is going to complain, then that simply means the customer isn’t happy and their original problem wasn’t solved. White Shark Media not only understands this, but as even more evidence to their commitment to customers, they have put in place an entire system devoted to putting their clients’ needs first.

Recently White Shark Media redesigned their entire process to ensure that their clients are always able to contact the assigned rep. They have also added in the extra layer of each rep being assigned to a specific superior who will also oversee and have input in every project. Furthermore, in addition to having the reps direct extension, all of the clients of White Shark Media also will have periodic reviews at preset intervals to allow for constant collaboration and so that nobody ever feel that they are being neglected.

When it comes to making sure you clients and customers are treated, some people understand how to just do enough to get by. However, when it comes to making any and all complaints a red flag emergency situation, White Shark Media proves that their business is truly in servicing the customer to the best of their abilities.

Mentorship, Networks and the Rise of S’Well

Sarah Kauss, founder of S’Well, has been reflecting on the factors that led to her success. Since its foundation in 2010 the company, which makes and sells stylish and environmentally friendly water bottles, has certainly taken off. In an article on Linkedin Krauss reflects that one of the most important factors in her success was finding a mentor and supportive community to help in the early stages.

Krauss explains that female entrepreneurs are especially in need of this kind of support and guidance because there is less of a road map for emerging businesswomen. Even with the moral support of family and friends a young entrepreneur may need some expert guidance to get started, especially since women often encounter extra resistance or have trouble convincing potential investors and customers to take their ideas seriously.

Krauss says that a turning point in her career came when she joined EY Entrepreneurial Winning Women, an executive leadership program designed to help women grow their businesses and create that all-important thing: a professional network including other talented female entrepreneurs. Of course this was helpful in that it gave hear a natural field in which to look for candidates for positions at S’Well. But she says that it also made a huge difference in her quality of life: having support from colleagues in the same boat as her made it easier for Krauss to enjoy her work and feel fulfilled.

Furthermore, the program was not just about networking. Krauss identifies certain specific skills and strategies that she learned to employ. One important approach was to memorize her company pitch and always have it at the ready. That way if she happened to run into a potential investor she would be prepared to make her case on the spot.

Krauss closes her article with an appeal to businesswomen everywhere: Finding a network like this can make a huge difference; don’t miss out on the opportunity.

What Capital Management Is And Why It’s Important

By definition, capital management is a financial strategy that seeks to help maintain equality and sufficiency with cash available for day-to-day operations (referred to as working capital); inventory, receivables, etc. (referred to as current assets); unpaid taxes, dividends, and credits, etc. (referred to as current liabilities). One capital manager well-known in the Brazilian area is Claudio Lourerio. He is best known for his ownership of the advertising agency called Heads Propoganda but he is constantly founding agencies and new projects as solutions to problems that he spots.

Capital management could arguably be checks and balances of finance since an imbalance of one aspect could quickly lead to an imbalance in another if left unchecked for a long period of time. What would happen, for example, if the business manager wasn’t aware of how much working capital the company currently had? The business would be at a high risk of going into debt, which would then affect its credits, which could lead to discrepancies in the inventory, tax liabilities etc. And if all of that is allowed to go unchecked, the business would have to close faster than the fireworks explode on the fourth of July. Businesses simply would not survive without good capital management.

Another great disadvantage without capital management is that since not everyone is an expert on doing the math between the gains and liabiliites, a miscalculation could lead to all sorts of discrepancies. Those would take a lot of time to correct and could also lead to discrepancies on credits and taxes as well.

Capital Markets Law Informs Every Investment Consultation

Taking the wealth generated through successful capitalistic endeavor and putting it to long-term productive use is a constant struggle between the opposing forces of door-opening investment inspiration and bureaucracy-stifled regulatory challenge. Rising to the call of capital markets is not an easy road and doesn’t start without a host of experience in many different business categories.

Investing in stocks and bonds requires facing off against a horde of SEC regulations that, while mostly well intended, nevertheless present a modern Byzantine web.

To understand the proper application of wealth in the capital markets, you must understand the careers of successful strategists such as Sam Tabar from New York. Tabar, former director of capital strategy at Merrill Lynch, began his career in law after graduating with honors from Columbia Law School. Out of college he went to work for Skadden, Arps, Slate, Meagher & Flomand, a nearly 2,000-lawyer-strong firm famous as one of the most influential on Wall Street and possibly even the world.

Before offering any type of investment consultation, Tabar spent 5 years at Skaddan, staying close to the corporate grindstone and learning everything he could about the financial lifeblood of the capital markets.

From Skaddan, he moved to SPARX Group/PMA Investment Advisors and with the law as his foundation worked with investors from around the world to explore innovative strategies involving corporate pension annuities, governments and publish pension funds from New York, to Tokyo and back to Hong Kong.

Only then did Tabar move from large investment funds to the capital markets, as Director of Capital Strategy At Merrill Lynch. Still reeling from the financial crisis of 2009 and facing a loss of confidence among investors, Merrill Lynch (now owned by Bank of America) accepted Tabar in the role with a mission to find new investors to bring vitality back to the company and establish new relationships with a bold new class of fund managers.

When Tabar moved on, it was to Schulte Roth & Zabel LLP as a senior adviser combining both his knowledge of capital markets and the interwoven capital market law.

The present example is not unique except in the particulars. Capital Markets demand an incredible knowledge of law practices before an advisory role can even begin to form. A consultant without these experiences isn’t much of a consultant. Food for thought during your next review of investment opportunities.

CCMP Remembers Stephen Murray, A Great Financial Leader

Stephen Murray CCMP Capital is a major financial firm in New York that has managed quite a portfolio of investments and has run about $16 billion private equity funds and buyouts since it was started in 1984. Its investments span across the healthcare, retail, energy, and industrial sectors and individual companies that it holds include Cabela’s, Quizno’s, Vetco International, Edwards Group and MedQuest Associates. The company and its founder Stephen Murray CCMP Capital have a portfolio that spans not only across North America but also has equity in the European markets as well. Currently CCMP is run by CEO Greg Brenneman and 8 other executives, but Stephen Murray who just recently passed away is the man who deserves full credit for the success of CCMP.

Murray grew up in the fast-paced New York City and his education from Boston College and Columbia Business School helped land him in the lucrative world of investment banking. The place his CCMP Capital business would emerge from was the Chemical Venture Partners branch of Chemical Bank, an investment bank that had taken over what had been originally known as Manufacturers Hanover Trust Co. Murray became the leader of successful leveraging and buyout executions, and paving the way for major deals in the private equities markets. The firm was owned by JP Morgan after Chemical Bank was bought out by Chase Manhattan who then merged into JP Morgan, and while with JP Morgan the middle markets expanded. However, when a perceived conflict of interest occured on a buyout of Warner Chilcott, the firm broke ties with JP Morgan and operated independently.

CCMP grew its assets over the course of 8 years in huge leaps and in the last year alone, CCMP raised $3.6 billion in investment funds. Murray kept the firm moving strong for almost a decade, but due to health-related issues he had to resign this last year and earlier in March, he passed away at the age of 52. The loss has been tough and Brenneman considers Murray to be one of his closest friends in the business and expressed condolences for the family. But he hopes to continue leading the firm with the same vision that Murray had for it.

The Basics of Finance

Finance deals with allocating assets and liabilities over time with conditions of certainty and uncertainty. It’s also considered the science of money management. The time value of money is an important factor in finance, meaning that the purchase power of one unit of currency can vary at any given time. Finance can be broken down into three sub-categories which are public finance, personal finance and corporate finance. In general, finance deals with the study of managing money and the process of acquiring funds. With its three different subcategories, finance can help businesses, individuals and government organizations earn and manage their funds. They also all concern obtaining low-cost credit, allocating funds and banking.

However, they each have their own different considerations. Personal finance focuses on retirement savings, inheritances, taxes and insurance. Corporate finance focuses on bonds, stock, budgets and investors. Public finance attains to money and funds for government use whether it’s national, state or city based. In the field of Finance, capital is money that helps businesses purchase goods for use in productions of other goods or providing services. Budgets are the main decider of how capital is spent. Budgets help to decide how much money should be spent on goods, services such as plumbing, power and heating.

Financial economics and mathematics are two fields that are a combination of finance and economics as well as math. Financial economics focuses the economical values’ influence on financial values and the relation between variables such as price, interest rates and shares. While finance and economics are closely related, the two are very different. Financial mathematics focuses on financial markets and derives and extends numerical models that are derived from financial economics. Behavioral finance guru Igor Cornelsen focuses on the psychology of investors and how it effects financial decisions and when making a decision can positively or negatively effect one of the areas. You can always search for more information on this field of study by looking at Facebook feeds.